Delivery & Returns
If your item is in stock we aim to send out your order within 1 to 2 working days.
This does not include weekends and holidays.
Free postage is offered on orders over £10 when delivering to the UK. Otherwise P&P is charged at £1.50.
Depending on weight, UK orders will be sent by first class Royal Mail or standard parcel.
Delivery may require a signature so if you are usually out during the day, please ask us to deliver your order to a different address when checking out.
If for any reason you are not satisfied with your goods then please email firstname.lastname@example.org and we will organise a refund.
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange.
To be eligible for return your item must be in the same condition that you received it in and unopened.
Items on sale cannot be returned.
It is advisable for you to obtain a proof of postage when returning items, as they remain your ownership and responsibility until we have received them and acknowledged receipt.
Please note we are unable to cover return postage unless an item is faulty.
If you have any further queries please contact us at email@example.com
For Trade orders:
No minimum order. UK mainland order of £150.00 or more are carriage paid. Otherwise P&P is charged at £6.00. Orders placed outside the UK mainland will be subject to delivery charges.